Privacy Policy

Privacy Commitment, respecting your privacy

This Privacy Policy is relevant to APS Advisory Group Pty Ltd.

We understand how important it is to protect your personal information. This document sets out our privacy policy commitment in respect of personal information that you may provide to us. 

Our Privacy Policy ensures your right to privacy as we recognise that any personal information we may collect about you will only be used for the purposes indicated in our policy. It is important to us that you are confident that any personal information we collect from you or is received by us, will be treated with appropriate respect ensuring protection of your personal information.


By providing personal information to us, you consent to the collection, use and disclosure of your information in accordance with this Policy and any other arrangements that apply between us.

This Policy also includes our credit reporting policy, that is, it covers additional information on how we manage your personal information collected in connection with a credit application, or a credit facility.  We refer to this credit-related information below as credit information. 

APS Advisory Group Pty Ltd is committed to complying with the Privacy Act 1988 (Cth), the Australian Privacy Principles and any other relevant laws when handling your personal information. A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au.


Who is APS Advisory Group Pty Ltd?

APS Advisory Group’s fully licensed mortgage brokers are loan professionals that will assist and guide you through every step of the journey. We will work to quickly understand your requirements and secure the most suitable personal and business financial loan in areas including:

  • Residential Loans
  • Commercial Loans
  • Business Acquisition Loans
  • Car and Asset Finance 

What personal information do we collect and hold?


General information

The types of information that we collect and hold about you could include:

  • ID information such as your name, postal or email address, telephone numbers, and date of birth;
  • Loan account numbers and loan account balances;
  • other contact details such as social media handles; and
  • other information we think is necessary relating to the services we provide.

Over the course of our relationship with you, we may collect and hold additional personal information about you, including transactional information, complaint or enquiries about products or services.


When the law authorises or requires us to collect information

We may collect information about you because we are required or authorised by law to collect it. There are laws which require us to collect personal information. For example, we require personal information to verify your identity under Australian Anti-Money Laundering law.


What do we collect via your website activity? 

If you’re an internet customer of ours, we monitor your use of internet services to ensure we can verify you and can receive information from us, and to identify ways we can improve our services for you.